Online Misinformation: Challenges and Future Directions

Misinformation has become a common part of our digital media environments and it is compromising the ability of our societies to form informed opinions. It generates misperceptions, which have affected the decision making processes in many domains, including economy, health, environment, and elections, among others. Misinformation and its generation, propagation, impact, and management is being studied through a variety of lenses (computer science, social science, journalism, psychology, etc.) since it widely affects multiple aspects of society. In this paper we analyse the phenomenon of misinformation from a technological point of view.We study the current socio-technical advancements towards addressing the problem, identify some of the key limitations of current technologies, and propose some ideas to target such limitations. The goal of this position paper is to reflect on the current state of the art and to stimulate discussions on the future design and development of algorithms, methodologies, and applications

Contextual Semantics for Radicalisation Detection on Twitter

Much research aims to detect online radical content mainly using radicalisation glossaries, i.e., by looking for terms and expressions associated with religion, war, offensive language, etc. However, such crude methods are highly inaccurate towards content that uses radicalisation terminology to simply report on current events, to share harmless religious rhetoric, or even to counter extremism. Language is complex and the context in which particular terms are used should not be disregarded. In this paper, we propose an approach for building a representation of the semantic context of the terms that are linked to radicalised rhetoric. We use this approach to analyse over 114K tweets that contain radicalisation-terms (around 17K posted by pro-ISIS users, and 97k posted by “general” Twitter users). We report on how the contextual information differs for the same radicalisation terms in the two datasets, which indicate that contextual semantics can help to better discriminate radical content from content that only uses radical terminology.The classifiers we built to test this hypothesis outperform those that disregard contextual informatio

Linking Data Across Universities: An Integrated Video Lectures Dataset

This paper presents our work and experience interlinking educational information across universities through the use of Linked Data principles and technologies. More specifically this paper is focused on selecting, extracting, structuring and interlinking information of video lectures produced by 27 different educational institutions. For this purpose, selected information from several websites and YouTube channels have been scraped and structured according to well-known vocabularies, like FOAF 1, or the W3C Ontology for Media Resources 2. To integrate this information, the extracted videos have been categorized under a common classification space, the taxonomy defined by the Open Directory Project 3. An evaluation of this categorization process has been conducted obtaining a 98% degree of coverage and 89% degree of correctness. As a result of this process a new Linked Data dataset has been released containing more than 14,000 video lectures from 27 different institutions and categorized under a common classification scheme

An analysis of UK Policing Engagement via Social Media

Police forces in the UK make use of social media to communicate and engage with the public. However, while guidance reports claim that social media can enhance the accessibility of policing organisations, research studies have shown that exchanges between the citizens and the police tend to be infrequent. Social media usually act as an extra channel for delivering messages, but not as a mean for enabling a deeper engagement with the public. This has led to a phenomena where police officers and staff started to use social media in a personal capacity in the aim of getting closer to the public. In this paper, we aim to understand what attracts citizens to engage with social media policing content, from corporate as well as from non-corporate accounts. Our approach combines learnings from existing theories and studies on user engagement as well as from the analysis of 1.5 Million posts from 48 corporate and 2,450 non-corporate Twitter police accounts. Our results provide police-specific guidelines on how to improve communication to increase public engagement and participation

Statistical Semantic Classification of Crisis Information

The rise of social media as an information channel during crisis has become key to community response. However, existing crisis awareness applications, often struggle to identify relevant information among the high volume of data that is generated over social platforms. A wide range of statistical features and machine learning methods have been researched in recent years to automatically classify this information. In this paper we aim to complement previous studies by exploring the use of semantics as additional features to identify relevant crisis in- formation. Our assumption is that entities and concepts tend to have a more consistent correlation with relevant and irrelevant information, and therefore can enhance the discrimination power of classifiers. Our results, so far, show that some classification improvements can be obtained when using semantic features, reaching +2.51% when the classifier is applied to a new crisis event (i.e., not in training set)

The OU Linked Open Data: production and consumption

The aim of this paper is to introduce the current efforts toward the release and exploitation of The Open University's (OU) Linked Open Data (LOD). We introduce the work that has been done within the LUCERO project in order to select, extract and structure subsets of information contained within the OU data sources and migrate and expose this information as part of the LOD cloud. To show the potential of such exposure we also introduce three different prototypes that exploit this new educational resource: (1) the OU expert search system, a tool focused on fnding the best experts for a certain topic within the OU staff; (2) the Buddy Study system, a tool that relies on Facebook information to identify common interest among friends and recommend potential courses within the OU that `buddies' can study together, and; (3) Linked OpenLearn, an application that enables exploring linked courses, Podcasts and tags to OpenLearn units. Its aim is to enhance the browsing experience for students, by detecting relevant educational resources on fly while reading an OpenLearn unit

Automatic Annotation and Semantic Search from Protégé

Semantic search has been one of the major envisioned benefits of the Semantic Web since its emergence in the late 90’s [1]. Our demo shows a proposal towards this goal. One way to view a semantic search engine is as a tool that gets formal queries (e.g. in RDQL, RQL, SPARQL, or the like) from a client, executes them against an ontology-based knowledge base, and returns tuples of ontology values (resources) that satisfy the query [2]. While this conception of semantic search brings enormous advantages already, our work aims at taking a step beyond this. In our view of Information Retrieval in the Semantic Web, a search engine returns documents, rather than (or in addition to) exact values, in response to user queries. The engine should rank the documents, according to concept-based relevance criteria. The overall retrieval process is illustrated in Figure 1 (see [3] for more details of our research)

Enriching ontological user profiles with tagging history for multi-domain recommendations

Many advanced recommendation frameworks employ ontologies of various complexities to model individuals and items, providing a mechanism for the expression of user interests and the representation of item attributes. As a result, complex matching techniques can be applied to support individuals in the discovery of items according to explicit and implicit user preferences. Recently, the rapid adoption of Web2.0, and the proliferation of social networking sites, has resulted in more and more users providing an increasing amount of information about themselves that could be exploited for recommendation purposes. However, the unification of personal information with ontologies using the contemporary knowledge representation methods often associated with Web2.0 applications, such as community tagging, is a non-trivial task. In this paper, we propose a method for the unification of tags with ontologies by grounding tags to a shared representation in the form of Wordnet and Wikipedia. We incorporate individuals' tagging history into their ontological profiles by matching tags with ontology concepts. This approach is preliminary evaluated by extending an existing news recommendation system with user tagging histories harvested from popular social networking sites

Recommender Systems and Misinformation: The Problem or the Solution?

Recommender Systems have been pointed as one of the major culprits of misinformation spreading in the digital sphere. These systems have recently gone under heavy criticism for promoting the creation of filter bubbles, lowering the diversity of information users are exposed to and the social contacts they create. This influences the dynamics of social news sharing, and particularly the ways misinformation initiates and propagates. However, while Recommender Systems have been accused of fuelling the spread of misinformation, it is still unclear which particular types of recommender algorithms are more prone to recommend misinforming news, and if, and how, existing recommendation algorithms and evaluation metrics, can be modified or adapted to mitigate the misinformation spreading effect. In this position paper, we describe some of the key challenges behind assessing and measuring the effect of existing recommendation algorithms on the recommendation of misinforming articles and how such algorithms could be adapted, modified, and evaluated to counter this effect based on existing social science and psychology research

Artificial Intelligence and Online Extremism: Challenges and Opportunities

Radicalisation is a process that historically used to be triggered mainly through social interactions in places of worship, religious schools, prisons, meeting venues, etc. Today, this process is often initiated on the Internet, where radicalisation content is easily shared, and potential candidates are reached more easily, rapidly, and at an unprecedented scale (Edwards and Gribbon, 2013; Von Behr et al., 2013). In recent years, some terrorist organisations succeeded in leveraging the power of social media to recruit individuals to their cause and ideology (Farwell, 2014). It is often the case that such recruitment attempts are initiated on open social media platforms (e.g., Twitter, Facebook, Tumblr, YouTube) but then move onto private messages and/or encrypted platforms (e.g., WhatsApp, Telegram). Such encrypted communication channels have also been used by terrorist cells and networks to plan their operations (Gartenstein-Ross and Barr). To counteract the activities of such organisations, and to halt the spread of radicalisation content, some governments, social media platforms, and counter-extremism agencies are investing in the creation of advanced information technologies to identify and counter extremism through the development of Artificial Intelligent (AI) solutions (Correa and Sureka, 2013; Agarwal and Sureka 2015a; Scrivens and Davies, 2018). These solutions have three main objectives: (i) understanding the phenomena behind online extremism (the communication flow, the use of propaganda, the different stages of the radicalisation process, the variety of radicalisation channels, etc.), (ii) automatically detecting radical users and content, and (iii) predicting the adoption and spreading of extremist ideas. Despite current advancements in the area, multiple challenges still exist, including: (i) the lack of a common definition of prohibited radical and extremist internet activity, (ii) the lack of solid verification of the datasets collected to develop detection and prediction models, (iii) the lack of cooperation across research fields, since most of the developed technological solutions are neither based on, nor do they take advantage of, existing social theories and studies of radicalisation, (iv) the constant evolution of behaviours associated with online extremism in order to avoid being detected by the developed algorithms (changes in terminology, creation of new accounts, etc.) and, (v) the development of ethical guidelines and legislation to regulate the design and development of AI technology to counter radicalisation. In this book chapter we provide an overview of the current technological advancements towards addressing the problem of online extremism (with a particular focus on Jihadism). We identify some of the limitations of current technologies, and highlight some of the potential opportunities. Our aim is to reflect on the current state of the art and to stimulate discussions on the future design and development of AI technology to target the problem of online extremism